That one of the reason calls are monitored and call centre are moving people all the time. They don't want the drones to start thinking outside the box too much. Or to know each other enough to start organizing that way. That also why when you pass the puck it not sent to Joe working in front of you but to Anne working somewhere else in the building or even somewhere else on the other side of the planet.
from overview for madhi19 http://ift.tt/1ytpYMw